Engineering maintenance companies
For businesses handling repair, replacement and shutdown requirements without a large purchasing department.
Service 01 · Outsourced Procurement
Procurement capacity without employing another full-time buyer
Impro Solutions UK Limited provides controlled back-end procurement support when your internal buyer, engineer or commercial team has more RFQs than it can complete properly.
Suitable for single assignments, overflow work and continuing monthly support.Your company keeps final supplier approval, technical approval and purchasing authority. Impro does not finance products or offer customer credit.
UK registeredCompany 11768437
VAT registeredUK VAT 318 7636 77
Client controlledFinal approvals remain with you
No forced investmentPurchases remain client-funded
The client problem
Why companies pay for this service
These are operational failures that consume time, increase uncertainty or delay a commercial decision.
- Live RFQs remain unanswered because the internal team is occupied with urgent operational work.
- Engineers spend valuable time finding suppliers, chasing quotations and organising documents.
- Supplier answers arrive in different formats, making commercial and technical comparison difficult.
- Small companies need procurement capacity but cannot justify another permanent employee.
- International supplier communication creates delays across time zones and document standards.
Suitable clients
Who this service is for
The service is designed for industrial organisations that need controlled support without building unnecessary fixed cost.
Industrial distributors
For distributors receiving more enquiries than their internal sourcing team can process.
EPC and project contractors
For project teams requiring controlled supplier searches, clarification logs and quotation follow-up.
Manufacturers and workshops
For companies that need purchasing support for components, subcontract work and specialist materials.
Facilities and service contractors
For recurring technical purchases across several customer sites.
Overseas industrial buyers
For companies appointing a UK-based desk to handle British supplier communication.
Defined activity
What Impro actually does
Every assignment is based on observable work and agreed outputs, not broad consultancy language.
RFQ intake and organisation
We organise item descriptions, quantities, drawings, datasheets, required certificates, delivery location and commercial deadlines before approaching suppliers.
Supplier identification
We identify suitable manufacturers, authorised channels, specialist stockists, repair companies and alternative supply routes according to the available specification.
Quotation follow-up
We contact suppliers, record responses, chase missing information and keep the client informed about open actions.
Technical clarification coordination
We transmit supplier questions, collect client answers and maintain a clear record of clarifications without replacing the client’s engineer.
Commercial comparison
We compare price, lead time, warranty, delivery basis, freight assumptions, exclusions and available documentation.
Document collection
We collect available datasheets, certificates, drawings, declarations and packing information required for the client’s review.
Open-action control
We maintain a concise action register showing who must answer, what remains missing and the next expected date.
Monthly reporting
For continuing appointments, we provide a practical summary of RFQs received, suppliers contacted, responses, delays and next actions.
Controlled workflow
How the service works
The scope, authority and cost are agreed before chargeable work begins.
Requirement review
You send the RFQ, available specifications and expected outcome.
Scope and fee confirmation
We define the assignment, response standard, exclusions, fee and any approved third-party cost.
Supplier work
We research, issue enquiries, follow suppliers and coordinate clarification.
Controlled comparison
We organise responses and identify technical, documentary and commercial gaps.
Client decision
Your authorised team selects the supplier and approves any purchase.
Follow-up or monthly support
We close the assignment or continue under an agreed monthly scope.
Service overview videoVideo will be available shortly
Service explanation
Outsourced Procurement Desk
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Commercial rule: Your company keeps final supplier approval, technical approval and purchasing authority. Impro does not finance products or offer customer credit.
Defined outputs
What the client receives
- Structured RFQ record
- Supplier contact log
- Quotation comparison sheet
- Clarification and deviation register
- Available certificate list
- Open-action tracker
- Monthly activity report where appointed
Clear boundaries
What is not included
- No product financing or customer credit
- No final engineering approval
- No guarantee that every RFQ will receive a compliant quotation
- No legal, tax or customs advice
- No supplier payment unless fully funded and separately agreed
- Travel and external specialist costs require written approval
Engagement options
Choose the correct commercial structure
A written scope and fee are confirmed before work begins.
Single Assignment
For one defined RFQ, supplier check, visit, report or controlled research requirement.
Monthly Support
For continuing RFQs, supplier follow-up, documentation, local communication and agreed reporting.
Project Support
For a defined verification, expediting, procurement or market-development project with milestones.
Confidential working
Your commercial relationships remain protected
Impro can work under an NDA and project-specific authority. White-label support can be agreed. We do not contact the client’s end customer, disclose protected source information or extend the scope without permission.
Buyer questions
Frequently asked questions
Direct answers to the commercial and operational questions clients normally ask before appointment.
Do you replace our purchasing department?
No. We add controlled capacity. Your company keeps final approval, contracting authority and supplier-payment responsibility.
Can you work under our company name?
White-label working can be agreed in writing. Impro will not contact your end customer without permission.
Can we start with one RFQ?
Yes. A single controlled assignment is the safest way to test response quality before considering monthly support.
What information do you need?
Item description, quantity, manufacturer or model where available, drawings or datasheets, required documents, delivery location and deadline.
Do you charge commission or a service fee?
The normal model is a defined service fee. A success fee may be agreed where it is commercially suitable and clearly documented.
Do you purchase the goods?
Not from Impro’s working capital. Product and third-party costs remain funded by the client.
How quickly can work begin?
After the scope, documents, fee and responsible contact are confirmed. Urgent work may require a separate priority arrangement.
Can you support several RFQs every month?
Yes. Monthly support is available with an agreed RFQ volume, response standard and reporting format.
Begin carefully
Begin with one controlled assignment
Send your requirement, available specifications and expected outcome. Impro will review the scope and confirm the service route before chargeable work begins.